(4.0 / 5)2383+ Ratings

Rotrics Reviews

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Overall Rating

4.0

7 Reviews

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About Rotrics

Rotrics, founded in 2017, is a desktop robotic solution provider with a mission to develop multi-functional desktop robot arms and provide affordable DIY tools for engineers, designers, makers, and educators. With the support of over 1600 backers, Rotrics successfully launched its all-in-one desktop robot arm, which raised over $840K USD.

Rotrics's small robotic arm has a unique modular design that can be easily turned into a pen plotter, laser engraver, 3D printer, or pick and place machine. Its software is integrated with advanced machine learning technology, and its abundant accessories offer endless creation possibilities. Their products have helped increase the speed of innovation and creation, and the company continues to develop and improve in every future offerings.

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Rotrics Customer Reviews (7)

0/5

Joel Pugh

Verified Buyer

Feb 10, 2023

Chelsea Clements

Verified Buyer

Feb 7, 2023

Katarina Györffy

Verified Buyer

Feb 7, 2023

Cendrillon Paquette

Verified Buyer

Feb 4, 2023

Ava Donnelly

Verified Buyer

Feb 4, 2023

Ulderico Trevisan

Verified Buyer

Feb 4, 2023

Peter Fenstermacher

Verified Buyer

Feb 3, 2023

Rotrics Customer’s Q&A

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Rotrics FAQs

What is the return policy of Rotrics?

Rotrics has a 30-day return policy for unused products with an original receipt. Products must be returned within 30 days of the original purchase date to be eligible for a return, and in the same condition as received.

What should I do if I received a defective product?

If you received a defective product, you can contact Rotrics by email at support@rotrics.com. Rotrics will offer solutions, and if necessary, suggest a return for inspection. A replacement product will be offered if deemed necessary.

When will I receive a refund or replacement from Rotrics?

Refunds or replacements will be processed after the product has been received by Rotrics. It takes up to 10 working days for a refund to process. A credit will automatically be applied to the original method of payment.

What should I do if I received the wrong product?

If you received the wrong product layout or version, you can send an email to Rotrics at support@rotrics.com within 7 days of delivery, including a photo of the product and tracking number written/printed on paper. Rotrics will provide assistance in resolving the issue.